Hello, I just received my new Hot Pepper Serrano phone. After several attempts, I finally got the phone to recognize the SIM card and am able to make phone calls and text messages. The problem I have is that when I go to 'settings>about phone>phone number', it says 'unknown'. The same thing in the SIM card settings. 'Unknown' lised where the phone number should be. On my QLink account online, it lists my phone number. I am happy that the phone is making calls and texts properly, but I am unhappy that my new phone does not recognize its own phone number. All the phones I have ever owned have properly identified the phone number in settings. I can't help but think something is wrong with the phone or SIM card. I called QLink tech support/customer service, and they say they can't help me since the phone is working and the phone number is showing up on their caller ID and on my onlne account.
Is there any way I can get my new phone to recognize its phone number???
Thank you for any help you can provide.
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